EMERGENCIES & PHONE CALLS
If you are experiencing a true, life-threatening emergency, call 911. Please call our office only after arrangements have been made to get to the Emergency Room.
Our nurses return calls during business hours as time permits. If you are calling regarding an extremely urgent matter, please tell our phone operator so that a nurse can confer with you in the timeliest manner possible. Please understand that calls for test results and prescription refills will be returned after urgent patient needs are met.
We ask that you remember that physicians' schedules are long and demanding. It may be late in the afternoon after all patients are seen, or sometimes the following day before non-emergency phone calls are returned.
If you feel you need us, we want to hear from you. The following list is a helpful guide as to when you should make your phone call:
Call Anytime Day or Night IF- Fever of 101.0 degrees or greater
- Uncontrollable nausea or diarrhea
- Pain medication is not working
- Chest pains or shortness of breath
- Severe shaking or chills
- Bleeding from the nose or gums
- Blood in the urine
- Black, tarry bowel movement or bright red rectal bleeding
- Constipation with intense abdominal cramping
- Changes in your vision
- Increased bruising or pinpoint red or purple spots anywhere on the body
Call During Regular Office Hours (8:00 a.m. - 4:30 p.m.)
- If you have questions about your medication, treatment or side effects
- If you're having nutrition problems
- If you need a prescription refilled.
- Please call by 2 P.M. and have your pharmacy's phone number
- For narcotics such as Percocet or Oxycontin, plan to either come into the office for a written prescription or allow 5-7 days for the written prescription to be mailed.
- For lab tests or scans, please know that results usually take:
- Scans: 48-72 hours
- Tumor markers: 72 hours
- Bone marrow: 7-10 days
- Pathology reports: 48-72 hours
- If you notice new numbness or tingling of your fingers or toes.
Never hesitate to call us for ANY problem that is important to you.
Daytime Phone: (610) 374-4404
